Insurance Information

At our office, we strive to provide the best care as well as financial options that work for you.  To accomplish this, we work with you to maximize your insurance reimbursement for covered procedures.

We accept all private care insurance plans and are participating providers for Delta Dental, Dominion, Anthem, Smiles for Children, Humana, United Concordia, Metlife, Aetna, Cigna and Guardian. 

We work with literally hundreds of different insurance plans, each with various benefit rules. Therefore, it is IMPOSSIBLE to give you a guaranteed quote at the time of service.  We ESTIMATE your treatment costs based on the most up-to-date information we have, but it is ONLY AN ESTIMATE.

When considering various treatment options for patients, Dr. Phelps will recommend what is the best treatment approach for your child.  We work hard to help you achieve the greatest possible dental benefits through your insurance, but many policies are inadequate for certain specific dental needs.  We encourage you to not let your dental benefit limitations stand in the way of your child’s excellent dental health.

If you have any questions or concerns about insurance, please ask our staff. They are well informed and up-to-date and can be reached by phone at Sandston Office Phone Number 804-322-3669.

Please bring your insurance information with you to the consultation so that we can expedite reimbursement.

Financial Policy

For your convenience we accept Cash, Check, Visa, MasterCard and Care Credit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. If you have questions regarding your account, please contact us at Sandston Office Phone Number 804-322-3669. Many times, a simple telephone call will clear any misunderstandings.

Typically, insurance companies will respond to a claim in four to six weeks. You are responsible for any remaining balance after your insurance has paid their part. Your prompt remittance is appreciated. 

We also offer Care Credit.

No Insurance? No Problem.

Explore our  Little Smiles, Big Savings Plan